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Printwise Online


Privacy Policy

www.printwiseonline.co.uk is a site operated by Printwise Limited ("We"). We are registered in England and Wales under company number 4402302 and have our registered office at 42-44 High Street, Felling, Gateshead, Tyne & Wear NE10 9LT. Our main trading address is the same as above.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Printwise Limited, 42-44 High Street, Felling, Gateshead, Tyne & Wear NE10 9LT. Our nominated representative for the purpose of the Act is Mark Parvin.

Please read the following policies carefully. By using our website www.printwiseonline.co.uk ("our Site") and the services we offer via our Site, you are agreeing to be bound by the policies herein.


This acceptable use policy sets out the terms between you and us under which you may access our Site. This document together with the documents referred to on it tells you the terms of use on which you may make use of our site whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy. If you do not agree to these terms of use or to any of the terms and conditions on which we supply any of the products listed on our Site, please refrain from using our Site.

1.1 Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To upload any material which does not comply with our content standards.
  • To knowingly transmit any data or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our Site.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

1.2 Content standards

These content standards apply to any and all material which you upload onto our site (“Uploads”). You must comply with the spirit of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate
  • Comply with applicable law in the UK and in any country from which they are uploaded.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Promote violence.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

1.3 Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with this acceptable use policy constitutes a material breach of the terms and conditions which can be accessed through a link on the footnote section of https://www.printwiseonline.co.uk/. It may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

1.4 Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.


In general, we use the information we collect about you to:


  • Help our members provide more personalised services to you.
  • Improve the features and services we offer.
  • Support our own marketing and promotion efforts.

2.1 Information we collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services and when you report a problem with our Site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • Information about your identity may be disclosed to a third party who is claiming that any material uploaded by you to our site constitutes a violation of their rights.

2.2 Where we store your personal data

All information you provide to us is encrypted and stored on our servers. All payment transactions are processed by Protx on their secure server. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

2.3 Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data, to provide you with information about goods and services which may be of interest to you and we  may contact you about these by post, email or telephone. If you do not want us to use your data in this way, please tick the relevant box situated on the form.

2.4 Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we intend to disclose your information to any third party for legal reasons. You can exercise the right at any time by contacting us

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

2.5 Our right to extend these policies

The right to use the terms within this policy (in relation to any information that you upload) and those contained within the Terms and Conditions extend to anyone who succeeds ownership of our business. They have the right to use such information for the purpose of carrying out the service they provide in conjunction with the service we provide.

2.6 Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £60.00 to meet our costs in providing you with details of the information we hold about you.

2.7 Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.


Questions, comments and requests regarding any of the policies above, are welcomed and should be addressed to The Director, Printwise Limited, 42/44 High Street, Felling, Gateshead, Tyne & Wear NE10 9LT.

NCR Carbonless Printing Explained

NCR stands for  “No Carbon Required” and means there is no need for old fashioned, messy blue carbon paper. The NCR paper has been treated with a special coating. When you write on the top sheet of the NCR paper, an impression is made on the sets below.

We make custom made (bespoke) NCR carbonless printing in the following formats:

1. NCR Carbonless Loose Sets (Separate NCR sets)

Click here to see our video which explains NCR loose sets

Available as:

  • 2 part NCR duplicate
  • 3 part NCR triplicate
  • 4 part NCR quadruplicate

2. NCR Carbonless Pads (Glued into pads of 50 NCR sets)

Click here to see our video which explains NCR pads

Available as:

  • 2 part NCR duplicate
  • 3 part NCR triplicate
  • 4 part NCR quadruplicate

3. NCR Carbonless Books (Perforated, stapled and bound into NCR books)

Click here to see our video which explain NCR books

Available as:

  • 2 part NCR duplicate
  • 3 part NCR triplicate
  • 4 part NCR quadruplicate

NCR printing is available as Duplicate (2part NCR), Triplicate (3part NCR) or Quadruplicate (4part NCR) and is custom made to your exact requirements. Each order we produce is manufactured from scratch and is made especially for you.

NCR printing is usually used for invoices, statements, time sheets, booking forms, receipts and all sorts of forms where copies of a document are required. NCR printed forms have an invaluable purpose for businesses throughout the UK.

We also offer services such as consecutive numbering, hole punching and fixed writing shields which can be added to your order. Each order can be tailored to your exact requirements.

You can upload your own file for us to use, or choose one of our free templates, which we will customise to your exact requirements – and email you a proof for approval. We also offer an in house design service, where we will design your business stationery from scratch and provide proofs for approval prior to printing. Alternatively, if you have a good quality hard copy original, post this to us and we may be able to use it.

We supply NCR custom printing to a wide range of business throughout the UK, from SME to the public sector and blue chip companies. We strive to offer a professional tailored NCR printing service and most of our business is indeed repeat orders.

Each order we produce is manufactured to your exact requirements, from scratch, and is unique to you. If you require a quantity or size not listed, please contact us for a quote. You can Order online now or call (0191) 422 0800.

Free Delivery

FREE DELIVERY to one Mainland UK address - Delivery is free using our standard next working day courier service

It does not matter if your order is big or small – delivery is free. Deliveries are made between Monday and Friday. We do not deliver on Public Holidays

Non-Mainland UK Addresses - We charge the following prices for delivery:

  • Order value up to £150 = £9.95
  • Order value from £151 to £500 = £14.95
  • Order value from £501 upwards = £19.95

Non-Mainland UK addresses defined as Northern Ireland, Isle of Man, Isle of Wight etc. Please call (0191) 422 0800 if you need further clarification. Delivery to Non-Mainland UK addresses may take slightly longer to deliver.

UK Mail
  • Currently we only deliver to UK addresses
  • You will need to sign for the parcel on receipt, for this reason we cannot deliver to P.O. box addresses
  • Free delivery is on a standard next working day (Monday to Friday) delivery to one mainland UK address
  • We now offer an A.M. delivery service (this means your order will be delivered between 8.00am and 12.00 noon - Monday to Friday). This service is only available for mainland UK addresses. You can select this upgrade as you progress through our online ordering service. The additional price for an A.M. delivery is £8.95 + VAT. This price will be added to your order.
  • We use courier service UK Mail for most of our deliveries
  • Our courier does not deliver on Public Holidays

Each order we produce is manufactured to your exact requirements, from scratch, and is unique to you. Orders are manufactured at our premises in Felling, Gateshead as despatched by our courier service partners.

If you have any questions or queries about our delivery rates and times, please get in touch either by calling us on (0191) 422 0800 or emailing us at enquiries@printwiseonline.co.uk.